Insurance Carrier Claims Contact Information

Due to limited communications, insurance carriers are requesting that their insureds contact them directly when filing claims. Here is an updated list of claim numbers, email addresses, and websites to file your claim. Please check back often for updates to this list.

Claims can be also be submitted via our online form at https://bit.ly/newclaimform. Please note that it may take up to 48 hours for claim processing and submissions before being assigned a claims number and/or claims representative.

Access Home

1-888-671-2442

newclaim@accesshomeinsurance.com

Aegis

1-800-233-2160

claimsq@aegisfirst.com

Allied Trust

1-844-200-2842

alliedclaims@insurecustserv.com

Americas Insurance

504-528-9555

https://www.americas-insurance.com/submit-your-claim

ASI/American Strategic (now Progressive Home)

Currently on-site at Toups Insurance’s Thibodaux office (121 E Bayou Rd, Thibodaux)

1-866-274-5677

https://www.americanstrategic.com/claims-center/report-a-claim

ASI/American Strategic Flood

1-866-511-0793

https://flood.americanstrategic.com/Tools/ReportClaim.aspx

Aspera/Kinsale

1-804-289-1394

newclaimsnotices@kinsaleins.com

Bankers Insurance

727-308-0496

1-800-765-9700

https://www.bankersinsurance.com/filing-a-claim

csc@bankersinsurance.com

Report a claim via text:
Open a new text
In the “to” line, input newclaim@bankersinsurance.com
In the body of the text, please include the following information:
Name
Property address
Telephone number
Policy number (if available), please be sure to include all numbers
Brief description of damages
Once the claim has been entered, the customer will receive a confirmation via text. Shortly after the claim is submitted, a separate text communication will be sent, which the customer will use for communicating with their adjuster through the duration of the claim.

Bass Underwriters

Fax 985-316-3128

claims@bassuw.com

Capitol Preferred

*Note – Capitol Preferred requires the insured to submit the claim and will not allow the agent to report

1-888-388-2742

IAReports@capitol-preferred.com

Centauri

1-877-234-4401

https://www.centauriinsurance.com/claims/report-a-claim

Forest Insurance Facilities

504-390-4706